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Frequently Asked Questions


Delivery


Q. Can the item be delivered if no-one is home?

As we use a safe and secure courier service, they require the goods to be signed for as proof of receipt upon delivery. Alternatively you can give the courier authority to leave the goods without signature (by simply leaving a note during checkout) or you are welcome to have your purchase sent to your work or business address. If a delivery is missed your order will be stored in the closest depot to your area for pickup.


Q. Can my purchase be sent to a PO Box?

As we use a national courier service we can only send to a residential or business address.

Q. When will my item be posted?

All orders for in stock items will be dispatched within 1 business day upon receipt of payment.

Q. Is insurance included in my shipping price?

Yes, the shipping price includes full insurance.

Q. Is pickup available?

Pickup is available if organised prior from our warehouse in Mansfield UK


Q. What Countries have Free Shipping?


A
Albania
Andorra
Austria
B
Belarus
Belgium
Bosnia and Herzegovina
Bulgaria
C
The Canary Islands
Croatia
Cyprus
Czech Republic
D
Denmark
E
England
Estonia
F
Faroe Islands
Finland
France
G
Germany
Gibraltar
Great Britain
Greece
Guernsey
H
Hungary
I
Iceland
Ireland
Italy
J
Jersey
K
Kosovo
L
Latvia
Leichtenstein
Luxembourg
M
Macedonia
Malta
Moldova
Monaco
Montenegro
N
Netherlands
Norway
P
Poland
Portugal
R
Romania
S
San Marino
Scotland
Serbia
Slovakia
Slovenia
Spain
Sweden
Switzerland
T
Turkey
W
Wales


Purchasing



Q. How do I pay for my order?

During checkout you have the option to pay by Paypal, the safest and most efficient method of payment.


Product


Q. Are the Next Level Simulators Compatible with my wheel?

The Next Level Products are compatible with all wheel and pedal brands and are pre-drilled for major wheel brands.

Q. Can I attach the Buttkicker Gamer 2 to the Next Level Simulators?

The Buttkicker Gamer 2 can be attached under the seat of the Next Level Simulators without any modification required.

Q. What size user does the GTultimate suit?

The GTultimate simulators suits children all the way to 6ft 9 and 40 inch waisted adults. Everything on the cockpit is adjustable from wheel height, pedal distance, gear shifter position and the length of the cockpit is adjustable to be lengthened or shortened. The GTultimate V2 seat has been custom designed to suit much children all the way to much larger